Terms of Service

TOS

✱ Please read these Terms of Service carefully ✱

By commissioning Jason Wrong (the "Artist"), you (the “Client”) agree to be bound by these Terms. 

1. Correspondence

The Client is responsible for providing as much detail as they can about the commission to avoid miscommunication. Any missing details or vague wording is subject to interpretation by the Artist. Both Artist and Client are responsible for communicating in a timely manner. The Artist reserves the right to delay work on the commission until a reply is received. 

2. Confidentiality And Notice

Streaming - The Artist actively stream commission work. If Client is not comfortable with this, please inform The Artist in the initial email. If the project takes extended amount of actual work time a confidentiality fee may apply which will be agreed to prior of invoicing. Both parties will be aware and sign a document in the form of a non disclosure agreement (NDA).

Delivery Time - Artist currently works a full time job and has limited time to put towards commission work. The Artist will work as quickly as is possible and will be transparent when informing Client of schedules and expected delays. Please inform The Artist in your initial email if Client is under a time constraint.

3. Copyright Usage

The Artist reserves the rights to display the completed commission on any platform for publicity and portfolio use.

Unless otherwise stated, all commissions are licensed under a Creative Commons Attribution-Noncommercial-No Derivative Works 3.0 License, as of update 12/28/2025. Including listing the Artist under Client's attributions or credits section.

Clients may share the completed commission under the condition that they attribute the work to the Artist. Commissions are for personal use only. Clients may not use the commission for commercial purposes, unless agreed to by both parties during the initial correspondence phase. Client must pay the agreed upon up-charge for commercial use during the payment process. Clients may not edit, alter, or transform the commission.

Clients may not share any WIPs or incomplete material of the commissions received without the Artist’s consent.

Clients may not resell or redistribute the works without the Artists prior permission.

The rights to the characters represented in commissions belong to their respective owners.

Such rigs cannot be used in Ai Training/ Ai Work.

4. Commercial Use

Commercial use rights for rigging are folded into the quoted price. It is at the Artists discretion whether the commercial use charge is royalty or additional upfront cost based. The price will be agreed to by both parties prior to the final invoice.

4. Process

1. Communication Phase, both parties agree on the expressions and extra features, and any extra cutting needed for the model.

2. Rigging Phase, Artist will rig the supplied model and provide work in progress (WIP) images and gifs to request feedback from Client.

3. Finishing Phase, Artist will supply Client with a VTS file and assist in setting up the parameters and facial shapes.

Clients will receive WIPs during and at the end or during each phase. Clients are expected to correspond to these WIPs and are entitled to make suggestions. The Artist will not proceed into the next phase without the client’s approval. Upon approval, the Client forfeits their rights to suggest any changes to the work completed during that phase. The Artist reserves the right to decline suggestions. 

5. Payment

The commission must be paid for in full upfront. The only accepted currency is USD. The Artist will invoice the client via Paypal after discussing the commision parameters and both parties approve the commission request.

The Artist is not obligated to begin any work until payment is received. 

Special cases for commissions larger than $400 USD can be made at The Client's request but are rendered at The Artist's discretion.

7. Cancellation and Refund Policy

The Artist reserves the right to cancel a commission at any time. Cancellations and refunds are handled on a case-by-case basis. 

Unfair cancellations will not result in a refund to the Client. Cancellations are unfair if:

1. The Client cancels an in-progress commission without a valid justification.

2. The Client attempts to chargeback payment.

Fair cancellations will issue a full refund to the Client. Cancellations are fair if: 

1. The Artist cancels the commission without a valid justification.

2. The Client requests a cancellation before work has begun.

Note that any transactions fees that occur as a result of a valid refund will be at The Client's expense.

Upon delivery of a completed commission, Clients have no right to request a refund or file a chargeback against The Artist under any circumstances.

8. Completion of Commission

When a commission is completed, the Client will receive a ZIP file / Google Drive link containing all the needed files for Vtube Studio.  The Artist will not provide the Live2D file to the Client under any circumstances.

Upon confirmation and receipt of the completed commission, the Artist will assist in initial set up of Vtube Studio, but past that is not under obligation to assist in further fine tuning.